Terms & Conditions

  1. A telephone enquiry/provisional booking is not accepted as a booking. To reserve a place for any dog, owners are required to visit Sans Farm Kennels with their pet, with a completed booking form.
  2. Dogs can only be accepted on condition they have been fully inoculated against Distemper, Hepatitis, Leptospirosis, Parvo virus, Intrac and Infectious Bronchitis (Kennel Cough) within the last twelve months and not less than two weeks prior to boarding. The certificates must shown on arrival with this form when booking.
  3. Should any dog be found to be hosting fleas, the person responsible for collecting the dog will at the time of collection, be liable for all costs of treating the dog and surrounding environment considered necessary by the owners of Sans Farm Kennels.
  4. It is stressed that all dogs must be on a lead at all times when owners bring them , as we accept no responsibility for loss or injury. (If customers insist on kennel staff releasing dogs in the forecourt, it is then the responsibility of the owner). Collars being worn by dogs must be secure so they cannot slip loose. Customer’s leads and check chains are not accepted into the kennel.
  5. Beds are not required. They will be supplied. Note: we accept no responsibility for loss or damage to customer belongings, i.e. any type of bedding, toys, leads etc. Any destroyed or soiled bedding will be disposed of. It is the customer’s responsibility to notify any persons, prior to collecting any dog(s) on their behalf, of this condition.
  6. Dogs(s) can only be accepted or given out within our business hours. Owners or anyone authorised must call the next day if unable to reach Sans Farm Kennels by closing time on the day out, or, the next time of business, whichever is applicable. Please note business hours on front of booking form. During the busy periods dogs must be collected on stated day out.
  7. It is emphasised whilst every care and attention is given, the proprietors accept no responsibility for injury due to your dog(s) behaviour whilst boarded in our kennels.
  8. All single dogs are exercised separately unless we have owners consent to mix with others. Multiple family dogs to share kennel unless otherwise stated.
  9. All dogs must be fit, in sound condition, and of pleasant disposition when entering Sans Farm Kennels. In the event of your dog falling ill during boarding we reserve the right to call in a veterinary surgeon. All costs to be borne by the owner. This will include any veterinary call-out charges, transportation etc. It is the owner’s responsibility to ensure there are sufficient funds to cover this. The proprietors reserve the right to turn away any dog which they feel is not suitable to be boarded.
  10. In the event of an dog not being collected within 7 days, we will try to trace/communicate with owner/contact before proceeding with legal action.
  11. Please note: Dog(s) showing signs of kennel cough or any other contagious disease will be turned away.
  12. No dog will be accepted into the kennel without a UK contact name, address and telephone number. Owners/contacts will be asked to remove difficult dog(s) from the kennels. Owners must make the contact aware of this responsibility.
  13. Owners are liable for any damage inflicted upon staff or property by their dog(s).
  14. All fees are payable on collection at Sans Farm Kennels Ltd. We accept cash or cheques and made payable to SANS FARM KENNELS. We do not accept cards at this time